Management Training

Training Workshops for Managers

Professionals face new and unique challenges when they become managers. Our management training workshops are designed to help managers develop their skills in key areas that are crucial to their continued growth and success. Each topic is covered in-depth and is presented using a mix of PowerPoint lectures, case studies, and group activities. Participants are also presented with a training manual that includes all of the material covered during the workshop. Training is available in English and Arabic.

Budgets and Financial Reports


Even the smartest people may find the technical economic language and concepts intimidating. However, having a solid understanding of basic financial terms and methods is crucial to any career.

The Budgets and Financial Reports workshop will give you a solid foundation in finance by exploring topics such as commonly used terms, financial statements, budgets, forecasting, purchasing decisions, and financial legislation.  Your increased competency in the core elements of finance will help you engage others with confidence.

When terms like ROI, EBIT, GAAP, and extrapolation enter the conversation, you will know what people are talking about and will want to participate in the discussion.

Course Topics:

  • Understanding financial statements
  • Analyzing financial statements
  • Understanding budgets
  • Budgeting made easy
  • Advanced forecasting techniques
  • Managing the budget
  • Making smart purchasing decisions
  • International legal issues

Change Management


Change is a constant variable in our lives. All around us technology, processes, people, ideas, and methods are changing and affecting the way we perform daily tasks.  The key for any organization is to make change an opportunity rather than a threat. This requires developing strategies to execute smooth transitions.

The Change Management workshop will give leaders the tools to implement change effectively so that positive outcomes are embraced and achieved. This workshop will also provide participants with an understanding of how change is experienced and equip them to manage a constructive response to change.

Course Topics:

  • Preparing for change
  • Identifying what’s in it for you
  • Understanding change
  • Leading and managing the change
  • Gaining organizational support
  • Using appreciative inquiry
  • Bringing people to your side
  • Building resiliency
  • Building flexibility

Delivering Constructive Criticism


Offering constructive criticism is one of the most challenging tasks asked of anyone.  Yet the skill is imperative for the times when an employee commits an action that requires direct, carefully-delivered feedback. The Delivering Constructive Criticism workshop will give participants valuable knowledge and skills to conduct this most delicate of tasks.

Criticism and feedback, if done correctly, will provide great benefits to your organization. It can help management minimize problematic behaviors while developing well-rounded, productive employees.  The Delivering Constructive Criticism workshop will provide you with approaches to effectively administer feedback in ways that will build trust and confidence between management and staff.

Course Topics:

  • When should feedback occur?
  • Preparing and planning
  • Choosing a time and place
  • Conducting the session
  • Setting goals
  • Diffusing anger or negative emotions
  • What no to do
  • Following up after the session

Developing New Managers


Management must be effective in order for any business to succeed. However, it is all too easy to overlook the training and development of new managers. Such investment cannot be undervalued; managers and employees with the skills and tools they need will greatly boost morale and strengthen the overall health of an organization.

The Developing New Managers workshop helps participants understand the immense value of investing in employees in order to develop strong management. By focusing on development opportunities, your participants will help establish a dynamic culture that retains top talent and improves succession planning.

Course Topics:

  • Managers are made, not born
  • Creating and defining the management track
  • Defining and building competencies
  • Managers learn by being managed well
  • Management tools to provide
  • Providing support
  • Identifying strong candidates early
  • Empowering new managers
  • Providing growth opportunities

Knowledge Management


Knowledge management is defined as the organization of intellectual resources and information systems within a business environment. Sounds pretty straightforward, right? Take a moment, though, and think about all the information that each person has in his or her brain. That is a lot of knowledge!

The Knowledge Management workshop will give participants the tools they need to begin implementing knowledge management in any organization regardless of size or budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.  Knowledge Management will give you keys to unlock this indispensable resource.

Course Topics:

  • Understanding knowledge management
  • Dos and Don’ts
  • The knowledge management life cycle
  • Knowledge management models
  • Building a knowledge management rationale
  • Customizing knowledge management definitions
  • Implementing knowledge management in your organization
  • Tips for successful implementation
  • Advanced topics in knowledge management

Manager Management


Even the best team of managers needs quality management.  The Manager Management workshop will provide participants with the skills, guidance, and empowerment to maximize manager performance. This training will help individuals lead and motivate their teams to fantastic results by expanding knowledge and providing ways to teach new and experienced managers.

Manager Management takes a special type of leader, and even strong managers can improve their effectiveness.  The workshop will help you disperse your knowledge and expertise throughout your leadership team by equipping you with a wide range of skills.  As every manager knows, learning never stops and this workshop will have something for everyone.

Course Topics:

  • Grooming a new manager
  • Coaching and mentoring
  • Measuring performance
  • Motivating managers
  • Signs of poor management
  • Trusting your team of managers
  • When an employee complains about their manager
  • When to step in
  • Qualities to focus on

Office Politics for Managers


You have no doubt experienced some form of office politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. With a diversity of people comes the inevitable fact that personalities can and will clash. No one works on an island; working together as a team is vital for any organization and employee.

Office Politics for Managers is a workshop designed to help you create and maintain great working relationships.  The training will provide you with the essentials in communicating and working with your peers and colleagues so as to create mutually beneficial dynamics. Employees who understand the positive aspects of Office Politics will become better team players and contribute more to the success and productivity of any company.

Course Topics:

  • Working with new hires
  • Interacting and influencing
  • Dealing with rumors, gossips, and half-truths
  • Office personalities
  • Getting support for your projects
  • Conflict resolution
  • Ethics
  • Common mistakes to avoid
  • Social events outside of work

Supervising Others

Supervising Other Training Workshop in Lebanon and Middle East

Supervising others is not easy. With today’s hectic work environment, supervisors are pressed for time and have to manage their own personal work, helping team members, and solving problems.

The Supervising Others workshop is designed to help supervisors become more efficient at their work by mastering the art of delegation, effectively managing and resolving conflict, and learning to deal with unexpected situations without impacting their work.

Course Topics:

  • Setting expectations for your team
  • Setting goals and SMART objectives
  • How to assign work
  • The different degrees of delegation
  • Implementing delegation
  • Providing feedback to your staff
  • Managing your own time
  • Resolving conflict
  • Tips for handling special situations

Team Building for Managers


Team building is an important part of a successful work experience. The lessons from such practices not only apply to your professional life but to your personal and social life as well. When working with a team, it is important to fully engage yourself. Everyone should intentionally take the proper time and steps to become the best team member they can be.

The Team Building for Managers workshop teaches participants about the importance of team building and its benefits.  The training will provide fresh perspectives on teamwork and equip you to become a valuable member to any team you are a part of. Implementing the strategies of the workshop will help any company create a positive atmosphere that makes the most out of its teams.

Course Topics:

  • The benefits of team building
  • Types of team building activities
  • Team building games
  • Activities
  • Social gatherings
  • Common mistakes when team building
  • Creating and implementing a team building plan
  • Evaluating your team building efforts

Interested in our training workshops?